Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department

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Resources: Weeks Two through Four Organizational Structure Outline Worksheet assignments

Complete the Week Five section of the Organizational Structure Outline worksheet under Part B: Outline Brainstorm.

Compile and review all feedback given from your Weeks Two through Four Organizational Structure Outline Worksheet assignment.

Develop a 12- to 15-slide Microsoft® PowerPoint® presentation on the organizational structure of the rehabilitation center described in the scenario. Create the presentation for the audience you selected in Week Two.

Address the following in your presentation:

  • The effects of organizational structure on communication
  • The steps involved in organizational planning and functions of management
  • Explain the administrative process needed to track outcomes and improve quality and safety
  • Describe the effects of financial and human resource management controls
  • Strategies and methods needed to influence organizational change and to minimize conflict
  • The ethical issues considered important in today’s health care organization

List the major points on the slides. The slide count excludes the title and reference slides.

Include detailed explanations that correlate to each point in the speaker notes.

Include videos, photos, diagrams, graphs, or audio as appropriate.

Include at least a minimum of 5 references to support your presentation.

Format your presentation according to APA guidelines.

Click the Assignment Files tab to submit your presentation and completed Organizational Structure Outline worksheet.


Read the following scenario:

Within your organization, upper management has decided that your department must be downsized, and it is up to each manager to begin preparing his or her team for the changes. One of the changes to be addressed involves motivational techniques. As manager, you must research and understand various motivational methods to lead and implement change within your area.

Write a 700- to 1,050-word paper that discusses the motivational methods you would use when introducing such a significant change to your organization.

Include the following in your paper:

  • Describe which three motivational methods you would apply as a manager.
  • Explain what theoretical concepts from your reading support the points you are making.

Cite a minimum of 3 peer-reviewed, scholarly, or similar sources to support your position.

Format your paper according to APA guidelines.

Click the Assignment Files tab to submit your assignment.


Resources: The five-step planning process covered in the course and the Sample Business Proposal example

Consider the following scenario:

As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.

Using the Sample Proposal Template example, write a 700- to 1,050-word proposal.

Address the following in your proposal:

  • Explain why teams are essential in a health care organization.
  • Explain how other industries use teams.
    • How are they used in other industries, such as aviation, auto racing, or the military?
    • What best practices from other industries could be applied in the health care industry?
  • Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department.
  • Explain organizational processes that will impact or influence the decision making process to improve efficiency and customer service.
  • Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.

Cite 3 references to support your position. One reference may be the course textbook.

Format your proposal according to APA guidelines.

Click the Assignment Files tab to submit your assignment.


Complete the Organizational Structure Outline worksheet.

Part A: Determine Your Audience

Your audience selection is due in Week Two.

As a team, identify an audience for your final presentation due in Week Five. Provide a rationale for your audience selection. For example:

  • A board of directors
  • A new management team following an acquisition or a merger

Write a 75- to 150-word summary discussing your targeted audience and a rationale for your selection.

Click the Assignment Files tab to submit your audience selection to your facilitator for approval.

Part B: Outline Brainstorm

Once you have identified an audience as a team, develop an outline to help organize your research and resources for the final presentation in Week Five. Your team will be responsible for completing the outline for each key point(s) in the assigned week. For example, your team will be responsible for completing the brainstorm and resources for “The effects of organizational structure on communication” key point in Week Two.

Review the Week Five Organizational Structure Presentation assignment.

Include the following in your outline:

  • Brainstorm concepts you will need to discuss to cover the identified key points.
  • Identify resources you will use for the presentation. Please note you do not need to provide a resource for each key point.
Key Points Things to Consider Brainstorm Resources 
Week Two
The effects of organizational structure on communication What are appropriate communication methods for managers within the organization?
What is the importance of these communication methods within the organizational structure?
What internal and external relationships must be considered?
Week Three
The steps involved in organizational planning and functions of management What steps are used to plan and implement change within the organization?
How might these steps be applied to the scenario?
Explain the administrative process needed to track outcomes and improve quality and safety What environmental influences related to health care may affect outcomes and quality within the organization?
What steps will be taken to evaluate quality and safety?
Describe the effects of controls used in health care management How might financial and human resource control issues affect planning?
Week Four
Strategies and methods needed to influence organizational change and to minimize conflict What are strategies that might be used to bring about change in the organization?
How might the identified strategies be used to prevent or to minimize conflict?
What strategies might be applied if conflict does arise?
What is the manager’s role in conflict management?
Week Five
The ethical issues considered important in today’s health care organization Explain how ethical issues may alter the way change is conducted in the organization.


Please Note: Your completed Organizational Structure Outline worksheet is due in Week Five and will be submitted with the Week Five Organizational Structure Presentation assignment.

Click the Assignment Files tab to submit your assignment.


Complete The Role of a Health Care Manager worksheet.

The Role of a Health Care Manager

Health care management is a growing profession. These managers are expected to manage inpatient and outpatient care facilities as well as non-direct care settings. Therefore, it is important for health care managers to understand the complexity of its roles and functions to build the necessary skills to help them be successful.

Complete the following table in which you identify and discuss the role of the health care manager in the following functions: organizing, planning, controlling and leading. In the spaces provided, ensure you identify and discuss them according to these guidelines:

  • Define each of the functions listed. You must define the function in your own words; do not copy the definition from a textbook.
  • Identify and discuss the role of a health care manager in the given function.
  • Provide an explanation that illustrates the role of a health care manager as it applies to the function in the health care Industry.

Save the completed worksheet as a Microsoft® Word document with your name in the file name.

Click the Assignment Files tab to submit the file to your facilitator.

Submitted by: [Type your name here.]

Function Identify the role of a health care manager in the function stated. Provide an explanation that illustrates the role of a health care manager as it applies to the function in the health care Industry.
Organizing
Planning
Controlling
Leading
 
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