Which of the following best describes how Chris Argyris felt about modern organizations?
He felt adults were given too many responsibilities.
He felt most organizations were treating adults like children.
He felt organizations were too chaotic.
He felt organizations were too focused on work and not enough on people.
He felt people and organizations worked well together.
What was the main reason for the conflict between the King of England and Thomas Becket?
Becket believed the law of the land was superior over the law of the church.
King Henry II believed all citizens should pay higher taxes and Becket disagreed.
Becket wanted a pay raise and King Henry II disagreed.
Becket believed the law of the church was supreme over the law of the land.
King Henry II believed all his subjects should be loyal to the church and Becket disagreed.
According to Dwight Waldo, a “postbureaucratic” organization would look like what?
Highly technology driven organizations.
Less democratic, less flexible, and less complex organizations.
Smaller, more efficient organizations.
Larger, more rigid, and hierarchical organizations.
Democratic, more flexible, and more complex organizations.
When examining organizations from a premodern, modern, and postmodern perspective, what example best illustrates a postmodern organization?
The IRS having online tax filing.
The IRS having automated paper filing.
The IRS opening regional call centers.
The IRS offering extended hours for tax assistance.
The IRS working on improving customer service.
A process for identifying needs for organizational improvement through the use of external consultation and also encouraging psychological ownership of problems and solutions by organizational members is referred to as what?
The action research model
The organizational action model
The group dynamics research model
The organizational research model
The behavior action model